Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a poker site we cover? We'd like to hear from you. This page covers how to reach us and what kind of messages we're best placed to help with.
How to reach us
The quickest way to contact Best Poker Sites is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take longer during busy periods.
When you write in, it helps to include:
- Which poker site or page your message relates to
- A clear summary of the question, correction, or feedback
- Screenshots or links, if relevant, so we can look into it properly
What we can help with
We review and rank real money poker sites and apps for US players, so most of what we can answer relates to that: how we scored a site, whether a welcome bonus offer is still accurate, or whether our information on things like deposit methods, traffic, or rake structures needs updating. If you've had a firsthand experience with an operator we cover, good or bad, that kind of reader feedback genuinely helps us keep our reviews current.
What we can't do is act on your behalf with a poker operator. If you have a dispute over a withdrawal, a bonus that wasn't credited, or an account issue, that has to go through the poker site's own customer support team directly. We're an independent comparison resource, not an agent of any operator listed on this site, and we don't have access to individual player accounts.
A quick note on how we're funded
Best Poker Sites may earn a commission when readers sign up with a poker site through links on this site. That relationship never decides how a site is ranked or reviewed — our ratings reflect our own research into factors like game traffic, rake, software quality, and payment options, not who pays the most. You can read more about how we approach reviews and rankings on our About Us page.
Before you play
All real money poker in the US is regulated on a state-by-state basis, and every site we cover requires players to be at least 21 years old (or 18 where a state permits it) and physically located in a state where online poker is legal. If you're contacting us about eligibility in your state, we can point you to publicly available licensing information, but we can't confirm your personal eligibility to play — that's determined by the operator's own verification process.
If gambling has stopped being fun, or you're worried about your own play or someone else's, free confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more resources, including links to state self-exclusion programs.
Legal and policy questions
If your message is about our Terms and Conditions, or anything related to how the site itself operates rather than a specific poker room, please mention that in your subject line so it reaches the right person.
This site is intended for adults aged 21 and over (18+ in select states) and is not directed at anyone under that age. Play responsibly, and never gamble with money you can't afford to lose.